Accessibility statement
Last updated 8 November 2026
We want everyone to be able to plan a journey with us, whatever device or assistive technology they use.
Our aim
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Every page and every booking step can be used with a keyboard, with visible focus.
- Form fields have labels for screen readers, and errors are announced.
- Animations stop if your device is set to reduce motion, and can be paused on the home page.
- Text and controls are designed for readable contrast, and the pages work when zoomed and on small screens.
- Route details shown on the map (places, distance, drive time and arrival) are also given as text.
Known limitations
- The Google map itself is visual; use the text summary next to it for the same information.
- Address suggestions come from Google and may not include every address. You can always type the full address yourself.
Need help or found a problem?
Call +27 10 500 0778 and we will take your booking by phone, or email admin@jthokatravels.co.za to tell us about a problem. We aim to reply within two working days.